Overview: Return and Shipping Policy

  • Products once sold are eligible for exchange only. No returns.
  • Our returns policy lasts 1 days. If 1 days have passed since your purchase, we cannot offer you a exchange.
  • To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging.

Please check stock availability before ordering by contacting 9500663895 / 9080369813 / 9790525858.

  • Non-Exchangable Items: Items damaged due to mishandling after delivery
  • Exchanges: To exchange an item, a receipt or proof of purchase is required.
  • Shipping Returns: To return a product, contact us first for return authorization. You will be responsible for shipping costs unless the item was defective upon arrival. Shipping costs are non-refundable. For high-value returns, consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee receipt of returned items.


Cancellation, Shipping, and Delivery Policy

Order Cancellation

  • Orders can be canceled within 4 hours of purchase for a full refund.
  • Once shipped, cancellations are not possible.
  • Custom-made or pre-ordered instruments cannot be canceled after processing.


Shipping & Delivery

  • We ship across India and internationally. Shipping charges depend on location and product size.
  • Domestic Delivery (India):
    • Tamil Nadu: 3-5 business days
    • Other States: 5-10 business days (additional transport charges may apply).
  • International Delivery:
    • Estimated delivery time varies by country, typically 7-20 business days.
    • International shipping costs will be calculated at checkout or based on inquiry.
    • Customs duties and import taxes (if applicable) are the buyer’s responsibility.
  • Bulk or custom orders may take additional time, which will be communicated during purchase.
  • You will receive tracking details once your order is shipped.


Delivery Exceptions

  • In case of unexpected delays (weather, customs, etc.), we will notify you.
  • If your package is damaged or tampered with upon arrival, contact us immediately.


Need Help? For any questions related to returns, contact us at 9500663895 / 9080369813.